Scroll down to view more content

People-Centric


Enriching Lives for People and Communities

A simple purpose guides our work: to create quality products with integrity, expertise and respect for everyone. This starts with the people who make our business possible, inspiring our commitment to providing respectful and inclusive workplaces where everyone can thrive.

From cotton growing and yarn formation to textile production and sewing, the steps to produce a garment are complex and can stretch across multiple countries.

We recognize the role we must play in respecting workers’ rights, both for our own workforce of 17,000 people and those of our suppliers. How we choose to do business, and with whom, impact and improve efforts across our global supply chain. Guided by our Code of Conduct, we hold ourselves and our partners accountable; we seek to continuously evolve our approach to better address challenges and enhance our programs to enrich the lives of workers and the communities they serve.

Our Initiatives

  • Our standards for business ethics, respect for human and labor rights and environmental sustainability are documented in our Code of Conduct (the “Code”). We have one policy across all facilities, whether owned, sourced or licensed, and this policy is translated into over 34 languages and displayed prominently within all locations and available on our website here

    Our Code of Conduct: Fundamental Workplace Standards

    Employment Relationship: Terms and conditions of employment that respect people.

    Health & Safety: Workplace environment enables employees to be trained and equipped to perform their jobs safely.

    Working Hours: Regular and overtime hours are within legal limits.

    Compensation: Employees are entitled to the legal minimum wage for all hours worked and benefits required by law or agreed in contract.

    Freedom of Association & Collective Bargaining: Employees have the right to freely associate and bargain for employment terms and conditions.

    No Forced Labor: All work is voluntary without restrictions to movement or personal belongings.

    No Harassment or Abuse: Employees are treated with respect and dignity.

    Non-Discrimination: Employees are treated equally at every stage of employment.

    No Child Labor: Employment of individuals in violation of the local mandatory school age or under the applicable legal employment age is prohibited.

    Supplier Social Assessments

    We typically assess facilities annually to ensure compliance with the Code using independent third-party monitoring companies such as the Worldwide Responsible Accredited Production (WRAP), Workplace Conditions Assessment (WCA), Business Social Compliance Initiative (BSCI), and LRQA European Responsible Sourcing Assessment (ERSA). These organizations have the technical knowledge, familiarity with local language and culture, and legal expertise to help us more adequately assess local working conditions. The assessments generally include a physical visit to the facility to review the working environment, a review of documentation such as internal policies, procedures, payroll records, training records and private interviews with employees.

    Most facilities are formally assessed onsite annually. Facilities in full compliance with our Code of Conduct or with minor issues are granted two years before the next formal onsite assessment, or less than 10% of facilities. These are the facilities with WRAP Platinum certifications and BSCI ratings of A or B.

    Opportunities for improvement are shared with facility staff and a corrective action plan is devised to address issues within a specified time frame.

    Code of Conduct

    Our Code of Conduct sets out our high standard for business ethics, respect for human rights and environmental sustainability. Its development was guided by our corporate values and industry standards. The standards originate from the International Labor Organization Fundamental Conventions and the Fair Labor Association Workplace Code of Conduct. We use one policy across our owned facilities, sourced facilities, and licensees. To view the full Code of Conduct, click here.

    Classifying Code of Conduct Violations

    We classify all issues against the Code of Conduct with a severity of zero tolerance, and major. Facilities must work on corrective action plans for all levels of issues. We directly intervene and report on improvements of zero tolerance and major issues to drive the most impact.

    New Supplier Onboarding

    When developing a relationship with a new supplier, we request information about the manufacturing facilities, processes and employees. This launches a social screening process that takes place before the facility may begin manufacturing our products. We consider the country in which the facility is located, the setup of the buildings, and observations from social monitoring activities as part of this process. When social risks are identified, the facility must make improvements that meet our Code of Conduct standards prior to receiving purchase orders.

    In a rare situation, a facility may unfortunately begin our production without completing the full social screening process. This may occur when a licensing partner proceeds to place an order without providing all the information required as part of our social screening process, or a facility may subcontract our product without informing us first.

    When unauthorized manufacturing occurs, we immediately request the information required as part of the supplier screening process. In the meantime, we learn the cause of the occurrence and create controls to avoid recurrence. The responsible supply chain manager must also follow an internal process to inform our senior leadership team of the situation and request approval to continue the relationship with the facility. If at any point the facility is unwilling to meet our requirement, we will disengage.

    Supplier Training

    A key part of our strategy is proactive engagement with suppliers to increase capacity on workers’ rights. Topics covered in our annual training program include:

    • Forced labor
    • Supply chain mapping
    • Social compliance process refresher
    • Review of major and zero tolerance issues
    • Country-specific risks
    Grievance Procedure

    We provide a grievance channel to report any Code of Conduct violations through a Fruit of the Loom, Inc. dedicated email, phone line, and QR code. We strictly prohibit any retaliation against anyone who reports violations of our Code of Conduct or participates in any investigations of possible violations. Functioning grievance mechanisms are key to resolving worker concerns and complaints, ideally at the factory level, escalating to the buyer and lastly to third parties, as necessary.

    By the Numbers: 2024
    • 100% of new suppliers that were screened using social criteria
    • 181 Assessments
  • We are committed to providing a safe working environment for our employees and our suppliers around the world by implementing safety protocols and enacting equipment and operational procedures.

    Health and Safety Performance in Our Own Operations

    With oversight by an integrated Environment, Health and Safety team, we record and report all incidents to help us identify areas for continuous improvement. Our recordable incident rate is below the industry standard set by the U.S. Bureau of Labor Statistics.

    Please see our 2023 Sustainability Summary to view our performance from 2018-2023.

    Health and Well-being

    For our employees to thrive, we must go beyond providing safe working conditions to support personal health and well-being. Globally, we have 305 trained medical professionals, including doctors, nurses and first responders on staff, providing all of our manufacturing employees with access to on-site and preventative healthcare.

    At our textile facilities, on-site health clinics make it easier for our employees and their families to access health services. These facilities provide critical preventative health services such as reproductive and maternal health, vaccinations and important public health information that impact entire communities for the better.

    Supplier Health and Safety

    Fruit of the Loom, Inc. is also a signatory to the International Accord on Fire & Building Safety and the Bangladesh Safety Program along with more than 250 other brands. The Accord program has resulted in inspections for fire, structural and electrical safety in 2000+ factories. Where safety issues have been identified, remediation plans have been developed and implemented.

    By the Numbers: 2024
    • 100% of our employees are covered by a Worker Safety Committee
    • 100% of our employees are trained on occupational health & safety policies and procedures
    • 246,014 hours of Health & Safety training
    • 305 medically trained staff
    • 100% of manufacturing sites with on-site medical
    • 98% of our suppliers covered by Workers Health & Safety Committees
  • Freedom of association means that employees have the right to freely associate with a union or workers’ council and bargain for employment terms and conditions once the legal requirements for union recognition have been satisfied.

    Respecting workers’ freedom of association and right to collective bargaining is a core principle of our Code of Conduct. Today, 35% of our owned facilities around the world have unions or workers’ councils with active participation from more than 16% of our employees.

    In 2010, we became the first apparel company in Honduras with a collective bargaining agreement, serving as a model for other large, multi-national companies with operations in the country. We are proud of the cooperative achievements we reached with our union partners — and acknowledge there is always room for improvement. We will continue investing in labor relations across all of our operations.

    A key differentiator in our program is providing training for our managers and workers to improve their labor relations skills, organizational awareness and market knowledge. We build capabilities in teams to more effectively realize shared goals and manage healthy labor relations in our facilities.

    We also track suppliers to ensure our commitment to freedom of association is upheld throughout our global supply chain. In 2024, 126 out of 370 suppliers, or 34% of our suppliers, reported the existence of unions or workers’ councils on-site. Freedom of association is a core part of our ongoing supplier training and capacity building.

    See our latest Sustainability Summary for data on our union engagement back to 2019.

    By the Numbers: 2024
    • 16% of our employees covered by unions or a collective bargaining agreement.
    • 35% of our operations around the world are unionized.
    • 34% of our suppliers report a union or works council on-site.
  • Fruit of the Loom University

    Fruit of the Loom University (FruitU), our global learning program powered by our learning management system, provides on-demand learning content to support the development of our salaried global workforce. FruitU offers more than 25,000 online courses in thirteen languages covering leadership, technology and career development. Employees can search for relevant courses or managers can allocate development based on individual learning needs. Course content is curated and arranged by playlists to help guide employees through relevant learning pathways. FruitU also covers compulsory compliance courses to cover policy compliance, ethics and governance.

    We are committed to providing a culture of continuous learning. Our talent development programs are structured to enable employees to pursue growth opportunities in our business. Delivery of our business strategy is dependent on our workforce talent and capabilities.

    Talent Development and Leadership Programs

    Our talent development and leadership programs are designed to nurture leaders at every level of the organization. Anchored in the Fruit of the Loom, Inc. leadership competency model and the principles of high-performing teams, these programs deliver a comprehensive learning experience tailored to individual skills and development needs. Each course follows a blended learning approach—combining classroom instruction, online education, experiential learning, and peer collaboration—to foster valuable connections and build strong networks across the organization.

    Technical Training

    Our FOLTEC program offers a wide range of instructor-led courses for manufacturing teams covering all aspects from health & safety, LEAN manufacturing, Lean Six Sigma Black Belt Certification and Ergonomics Certifications. The Latin America region has also formed strategic alliances with The Integral Training Program for Competitiveness in Honduras and The Salvadoran Institute of Professional Training in El Salvador, to provide nationally accredited training to our employees.

    By the Numbers: 2024
    • 455,439 hours of training annually
    • 26 hours of training per employee
  • Fruit of the Loom, Inc. believes every worker has a right to compensation for a regular work week that is sufficient to meet the worker’s basic needs and provide some discretionary income. We believe overtime should not be required to accomplish this.

  • Every person deserves to have their most basic needs met — whether that be food, shelter, clothing or healthcare. This is the foundational belief behind Threads of Change, our global program to support organizations providing essential services to people in times of need, from educational assistance to disaster relief. We provide support through three vital programming streams: product donations, community giving and volunteering.

    In 2021, we established a new goal for our Threads of Change program: to reach three million people by the end of 2027. We set this goal to measure the impact that our giving has on the communities we serve. We started reporting on our progress in 2022 and are pleased to share we are on track to meet our goal.

2024 Highlights


$1M

total community investment.

  • Terms and conditions of employment respect people.

  • Employment of individuals in violation of the local mandatory school age or under the applicable legal employment age is prohibited.

  • All work is voluntary without restrictions to movement or personal belongings.

  • Employees are treated with respect and dignity.

  • Employees are treated equally at every stage of employment.

  • Regular and overtime hours are within legal limits.

  • Employees are entitled to the legal minimum wage for all hours worked and benefits required by law or agreed in contract.

  • Employees have the right to freely associate and bargain for employment terms and conditions.